Politique d’expédition
SHIPPING POLICY
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer standard shipping for all orders:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days (France) |
| International Shipping | 10–20 business days (varies by country) |
Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen events.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and the total weight of your order.
Occasionally, promotions may include free shipping—see the specific offer on the website.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this number to track your shipment online with the carrier.
5. Address Accuracy
Please ensure that your shipping address is correct when placing your order.
FitnessZone is not responsible for delays or lost packages due to incorrect addresses.
6. Customs & Import Duties (International Orders)
International orders may be subject to customs fees, taxes, or import duties in your country.
These fees are the responsibility of the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at aouady331@gmail.com.
FitnessZone will assist you in filing a claim with the shipping carrier.
8. No Expedited Shipping Guarantee
While we do our best to ship quickly, FitnessZone cannot guarantee expedited delivery.
Shipping times are estimates and depend on the carrier.